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Can PwC recover from it's latest audit failure fine?

August 19, 2024

The recent £15 million fine imposed by the Financial Conduct Authority (FCA) on PricewaterhouseCoopers LLP (PwC) marks a significant milestone in the ongoing saga surrounding the collapse of London Capital & Finance (LCF).

This penalty, the first of its kind levied against an audit firm by the FCA, has sent shockwaves through the professional services industry, raising crucial questions about the role and responsibilities of auditors in safeguarding the integrity of the financial markets.

The LCF debacle, which left over 11,000 investors nursing losses of almost £240 million, has been a stark reminder of the devastating consequences that can arise when auditors fail to heed the warning signs and report their suspicions to the relevant authorities.

The LCF Collapse
The collapse of LCF in 2019 exposed a web of deceit and mismanagement that had ensnared thousands of unsuspecting investors. The firm, which had promised stellar returns of up to 8% per annum on its mini-bonds, had in reality funnelled the majority of the £237 million it had raised into speculative ventures, including property developments, oil exploration, and even the purchase of a helicopter.

PwC, tasked with auditing LCF’s accounts in 2016, encountered a litany of red flags that should have set alarm bells ringing. From the aggressive behaviour of a senior LCF manager to the firm’s reluctance to provide even basic information, the audit team quickly realized that something was amiss.

Internal PwC notes even acknowledged the possibility that “something wrong” was happening at LCF, prompting the involvement of the firm’s risk management department.

The Failure to Report
Despite these glaring warning signs, PwC failed to fulfil its legal obligation to report its suspicions to the FCA. The regulator has been unequivocal in its assessment, stating that PwC was “duty bound” to share its concerns as soon as possible, regardless of whether the firm’s suspicions ultimately proved to be well-founded.

Therese Chambers, the FCA’s Joint Executive Director of Enforcement and Market Oversight, minced no words in her condemnation of PwC’s actions, or lack thereof.

“There were a number of red flags that led PwC to suspect fraud,” she said. “They should have acted on them immediately. Their failure to do so deprived the FCA of potentially vital information.”

The Consequences of Inaction
The consequences of PwC’s failure to report its suspicions have been far-reaching. The collapse of LCF has led to a criminal investigation by the Serious Fraud Office, which is still ongoing, and has resulted in the Financial Services Compensation Scheme (FSCS) paying out £57.6 million to eligible bondholders who lost money. The government has also stepped in, providing an additional £115 million in compensation through a one-off scheme.

The reputational damage to PwC has also been significant. In addition to the record £15 million fine imposed by the FCA, the firm was earlier hit with a £4.9 million penalty by the Financial Reporting Council (FRC) for its failure to adequately understand LCF’s business and its internal controls.

Lessons for the Audit Profession

The LCF saga has shone a harsh spotlight on the audit profession, exposing the critical importance of auditors being vigilant, proactive, and willing to escalate their concerns to the appropriate authorities. The FCA’s landmark fine on PwC serves as a stark reminder that the regulator will not hesitate to hold auditors accountable for their failures, even if those failures are unintentional.

One of the key lessons to be drawn from this case is the need to strengthen the regulatory framework governing the audit profession. Auditors must be held to the highest standards of diligence and ethical conduct, with clear and unambiguous guidelines on their responsibilities to report suspected wrongdoing.

The FCA has already taken steps in this direction, emphasizing the central role that auditors play in “keeping our markets clean.” The regulator has stressed that auditors have “privileged access to information” and are “required by law to report suspicions of fraud to the FCA.”

However, the onus for change should not fall solely on the regulators. The audit profession itself must undertake a critical self-examination, fostering a culture of accountability and vigilance that permeates every level of the organization.

Firms must ensure that their audit teams are equipped with the necessary training, resources, and support to identify and escalate potential red flags. Furthermore, robust internal reporting mechanisms and whistleblower protections must be in place to encourage auditors to speak up without fear of repercussions.

Collaboration and Information Sharing

The LCF case has also highlighted the importance of collaboration and information sharing among regulators, audit firms, and other key stakeholders. The FCA’s assertion that PwC’s failure to report its suspicions “deprived the FCA of potentially vital information” underscores the need for a more seamless flow of communication and intelligence within the financial ecosystem.

By fostering greater cooperation and transparency, the audit profession can ensure that regulators and other authorities are equipped with the information they need to identify and address emerging threats to the integrity of the markets. This, in turn, can help to prevent the kind of catastrophic failures that have become all too common in recent years.

Perhaps the most significant challenge facing the audit profession in the wake of the LCF debacle is the need to rebuild trust and credibility with the investing public. The collapse of LCF, and the role played by PwC in failing to detect and report the firm’s wrongdoing, has eroded public confidence in the ability of auditors to fulfil their gatekeeping responsibilities.

To regain this trust, audit firms must demonstrate a renewed commitment to ethical conduct, transparency, and the protection of investors’ interests. This may require a fundamental rethinking of the audit profession’s culture, incentive structures, and approach to risk management, with a greater emphasis on the long-term sustainability of the financial system rather than short-term profitability.

This article first appeared in The CFO’s sister publication, Accountancy Age

[The CFO]

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