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IRDAI Exposure Draft
Reference No.: IRDAI/HLT/REG/CIR/194/07/2020
Date: 30/08/2023
Customer Information Sheet / Know Your Policy


 I.   Revision of Customer Information sheet- Consolidated Guidelines on Product filing in Health Insurance Business dated 22nd July, 2020

a)     Regulation 26 of IRDAI (Health Insurance) Regulations,2016 mandates that every policyholder shall be provided with a Customer Information Sheet (herein after referred to as CIS) as specified by the Authority in the captioned Guidelines.

b)     To ensure that the health insurance policy information is provided in a simple and easily understandable language, it is proposed to revisit the customer information sheet.

II.    An exposure draft on the above is hereby issued seeking comments of all stakeholders.

All stakeholders are requested to review the attached exposure draft  and provide their views / comments in the prescribed format to This email address is being protected from spambots. You need JavaScript enabled to view it.   email id  on or before 13.09.2023.

Format for furnishing comments


Sl. No and title of the  CIS

Comments/Change suggested

Rationale for Comment/Suggestion



Yegnapriya Bharath

Chief General Manager (Health)

Download Exposure Draft



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